Booking a car service in Singapore often comes with a list of questions. What does a ‘basic’ package actually cover? Are the parts being used reliable? And how can you be sure you’re not paying for unnecessary extras? When you book your next car service, you deserve complete clarity and peace of mind. At Motoserv, we believe in transparent, professional care you can trust, backed by our CASETRUST accreditation and team of certified mechanics.
That’s why we’ve created this definitive guide to our car servicing packages. We’re pulling back the curtain to show you exactly what’s included in each option, from the specific engine oil and filters we use to the comprehensive safety checks we perform. Our goal is simple: to provide you with all the information you need to choose the right service for your vehicle and book your appointment with total confidence, knowing you’re getting quality you can count on.
Decoding Motoserv’s Core Servicing Packages
Understanding what your car needs can be confusing. At Motoserv, we simplify the process with a tiered approach to our servicing packages, ensuring there’s a perfect fit for every vehicle, driving habit, and budget in Singapore. The foundation of any professional motor vehicle service is quality, which is why every package we offer includes premium, fully synthetic engine oil and OEM (Original Equipment Manufacturer) or equivalent quality filters as a non-negotiable standard. Furthermore, every visit for a car service appointment concludes with our comprehensive 36-point vehicle health check, giving you complete peace of mind about your car’s condition.
Package A: Essential Maintenance
This package is the ideal choice for newer cars or as a diligent 6-month interim check-up. It focuses on the core elements that keep your engine running smoothly and safely, making it a cost-effective way to maintain your vehicle’s health.
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Fully synthetic engine oil replacement (up to 4 litres)
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New, high-quality engine oil filter installation
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Our complete 36-point safety and performance check
Package B: Major Service
Recommended annually or for vehicles with higher mileage, our Major Service is a more comprehensive overhaul. It builds upon the Essential package to address key components that wear over time, ensuring long-term reliability and optimal performance for your vehicle.
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Includes all items from the Essential Maintenance package
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Replacement of the engine air filter to improve efficiency
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Replacement of the cabin air filter for cleaner in-car air
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A thorough brake system inspection and cleaning
Specialised Packages: Hybrid & Continental Cars
Hybrid and Continental vehicles require specific expertise. Our specialised packages are tailored to meet these unique demands, from detailed hybrid battery health diagnostics to using the precise fluids required by brands like Toyota, Honda, and Continental car. We use advanced, brand-specific diagnostic tools to ensure your manufacturer’s standards are met without the high dealership costs. When you need a car service that understands these complexities, our certified experts provide quality you can count on.
The Motoserv 36-Point Inspection: A Detailed Checklist
At Motoserv, we believe a quality car service is built on a foundation of thoroughness and transparency. That’s why every servicing package we offer includes our comprehensive 36-Point Inspection at no extra cost. This methodical check-up is designed by our expert mechanics to proactively identify potential issues before they escalate into costly repairs. Our commitment is to your safety and peace of mind. After the inspection, you will receive a detailed report, and our certified technicians will walk you through our findings in plain English, ensuring you understand every recommendation without confusing jargon.
Under the Hood Checks
The engine is the heart of your vehicle. Our technicians perform a detailed visual inspection of core components to ensure they are in optimal condition, supporting your car’s performance and reliability.
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Fluid Levels & Condition: We check your engine oil, coolant, and brake fluid for proper levels and signs of contamination.
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Battery Health: A full battery and terminal connection check to prevent unexpected starting issues.
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Filters, Belts & Hoses: Inspection for wear and tear on the air filter, serpentine belts, and critical hoses.
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Windscreen Washers: We top up your wiper fluid and test the washer system for clear visibility.
Undercarriage & Brake System Inspection
Your safety on the road depends heavily on the components you can’t easily see. We lift your vehicle to conduct a meticulous assessment of its foundation, from brakes to suspension. This proactive approach aligns with safety guidelines from authorities who advise drivers to Prepare Your Car for Emergencies by ensuring these systems are reliable.
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Tyre Health: We check tyre pressure and measure tread depth to ensure maximum grip and safety.
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Brake System: A thorough assessment of brake pad and disc wear to guarantee stopping power.
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Suspension & Steering: Visual check for wear on critical steering and suspension components.
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Exhaust System: We inspect for leaks, damage, and secure mountings to ensure safety and efficiency.
Interior & Exterior Checks
From signal lights to your air-conditioning, these features are essential for a safe and comfortable drive. Our final checks ensure all systems are functioning as they should, providing a complete picture of your vehicle’s health.
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All Lights: We test your headlights, brake lights, indicators, and reverse lights.
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Wiper Blades: A visual inspection for cracks or wear that could impair visibility in the rain.
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Operational Tests: We test the horn and air-conditioning system to ensure they work correctly.
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Dashboard Scan: A scan for any dashboard warning lights that may indicate underlying electronic issues.
Beyond the Package: Common Add-Ons and Recommendations
At Motoserv, transparency is at the core of our service philosophy. While our comprehensive packages cover essential maintenance, our experienced mechanics may identify specific issues during a car service that require attention. Our goal is always preventative maintenance—addressing minor wear and tear now to save you from more costly repairs in the future. We are committed to providing only honest and necessary recommendations, and rest assured, no additional work will ever be performed without your explicit approval first. These add-on services are designed to enhance your vehicle’s safety, performance, and longevity.
Wheel Alignment & Tyre Balancing
Is your car pulling to one side, or have you noticed uneven wear on your tyres? These are common signs that a wheel alignment is needed. This precision service adjusts your car’s suspension to ensure the wheels are perfectly angled with the road, improving handling and safety.
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Improves fuel efficiency and extends tyre life.
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Corrects steering pull for better control.
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Ensures a smoother, safer driving experience.
Air-Conditioning Service
In Singapore’s tropical climate, a reliable air-conditioning system is a necessity. If you’re experiencing weak airflow, warm air, or unpleasant odours from your vents, it’s time for an A/C check. Our professional service includes a refrigerant top-up and a thorough system and leak inspection to restore cool, fresh air to your cabin. This is a popular add-on to our standard car service package, ensuring optimal comfort on every journey.
Brake Fluid Replacement & System Flush
Your vehicle’s braking system is its most critical safety feature. Over time, brake fluid absorbs moisture from the air, which can reduce its effectiveness and lead to a ‘spongy’ brake pedal feel. For optimal safety, we recommend a complete brake fluid replacement and system flush every two years. This essential service ensures your brakes perform reliably and effectively, giving you peace of mind on the road.
The Motoserv Service Experience: From Booking to Collection
At Motoserv, we believe that car servicing should be a seamless, professional, and transparent process designed for your complete convenience. We have meticulously refined every step to provide the number one car service experience in Singapore, from the moment you book your appointment to when you drive away. We value your time and are committed to keeping you informed, building a long-term, trusted relationship based on quality work and honest communication. With multiple workshop locations across the island, expert care for your vehicle is always nearby.
Step 1: Booking Your Appointment
Getting your car the expert attention it deserves is simple and fast. We offer flexible booking options to fit your schedule:
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Use our easy online booking form to schedule your service in just a few clicks.
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Prefer a direct conversation? Contact our friendly team via WhatsApp for immediate assistance.
Our staff will help you select the right service package for your vehicle’s needs. Simply choose your preferred workshop location and a time slot that works for you, and we’ll handle the rest.
Step 2: During the Service
Once you arrive, a dedicated service advisor will greet you, listen to your concerns, and confirm the scope of work before we begin. Our certified mechanics then perform a thorough servicing and a comprehensive 50-point check to assess your vehicle’s health. Transparency is central to our process. If we identify any issues requiring further attention, we will contact you immediately with a clear report and a transparent quote. No additional work is ever performed without your explicit consent.
Step 3: Collection & After-Service Care
When your car is ready, we ensure the handover is just as smooth as the drop-off. You will receive a detailed invoice and service report outlining all the work performed. Our service advisor will walk you through the report, answering any questions you may have. For your convenience and your vehicle’s long-term health, we meticulously record your service history, making future appointments and maintenance tracking effortless.
Ready for a hassle-free experience? Book your service now.
Why Choose Motoserv for Your Next Car Service?
Choosing a workshop for your car goes beyond a simple oil change. It’s about entrusting a valuable asset to experts who prioritise your safety and peace of mind. At Motoserv, we understand this responsibility. That’s why thousands of car owners across Singapore have made us their trusted partner for reliable, professional car maintenance. We are committed to providing more than just a service; we deliver confidence for every journey.
Certified Technicians & Quality Parts
Our commitment to excellence begins with our people and the parts we use. We invest heavily in training and technology to ensure your vehicle receives the highest standard of care. This dedication means your car is always in the hands of capable, certified professionals who use only the best components.
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Certified Mechanics: Our technicians undergo rigorous training and hold internationally recognised certifications, guaranteeing expert-level service.
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Genuine & OEM-Equivalent Parts: We use only genuine or Original Equipment Manufacturer (OEM) equivalent parts and fluids, protecting your car’s performance and warranty.
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Specialised Expertise: We have deep, specialised knowledge in servicing Japanese, Continental, and hybrid cars, ensuring precise and effective maintenance.
Transparent Pricing & Honest Recommendations
We believe trust is earned through complete transparency. As a CASETRUST Accredited workshop, we adhere to the strictest standards of fair and honest business practices. You will always know what you are paying for, with no surprises. Our focus is on your car’s long-term health, providing recommendations that prioritise safety and reliability over unnecessary upselling.
Islandwide Convenience
Finding a reliable workshop shouldn’t be a hassle. With a growing network of service centres across Singapore, a trusted Motoserv workshop is never far from your home or office. Every location upholds the same high standards of quality and customer care, so you can expect a consistent, professional experience no matter which workshop you visit. We aim to provide the number 1 car service experience in terms of both quality and accessibility.
Ready to experience the Motoserv difference? Book your next car service online and drive with complete confidence.
Your Partner for Reliable and Transparent Car Care
Navigating the world of car maintenance can be confusing, but it doesn’t have to be. As this guide has detailed, Motoserv is committed to providing clarity and quality with every service. We’ve demystified our core packages, detailed our thorough 50-point inspection, and explained how our transparent process puts you in control. This dedication ensures you receive a comprehensive and honest car service tailored to your vehicle’s specific needs, helping to extend its lifespan and preserve its value.
Choosing Motoserv means choosing peace of mind. Our promise of quality is guaranteed by our certified professional technicians and our CASETRUST accreditation for transparent business practices. You can be confident that you’re receiving expert advice and professional workmanship without any hidden costs. With our convenient islandwide network of workshops, exceptional car care is never far away.
Entrust your car with us. Book your service at a Motoserv workshop today.
Frequently Asked Questions
How do I know which servicing package is right for my car?
Choosing the right package depends on your car’s age, mileage, and manufacturer’s schedule. Our ‘Essential’ package is ideal for newer cars or those with low mileage, covering key checks and an oil change. For older vehicles or those due for a major service, our ‘Comprehensive’ package offers a more in-depth inspection. Our experienced mechanics will always provide a transparent recommendation based on your vehicle’s specific needs, ensuring you only pay for what is necessary.
What brand and type of engine oil does Motoserv use?
At Motoserv, we use only premium, genuine engine oils from trusted brands like Shell Helix to ensure optimal performance and engine protection. We stock a range of oil types, including fully synthetic to match your vehicle manufacturer’s specific requirements. Our certified technicians will select the correct grade of oil for your car model, ensuring it receives the highest quality care during its service appointment with us.
How long does a standard car servicing appointment take?
A standard car servicing appointment at Motoserv typically takes between 60 to 90 minutes. This allows our experienced mechanics to perform all necessary checks, including the oil change and 36-point inspection, without rushing. For more comprehensive servicing packages or if additional repairs are required, the process may take longer. We will always provide you with an estimated completion time when you drop off your vehicle, ensuring a smooth and transparent experience.
What happens if you find a serious problem during the 36-point inspection?
If our 36-point inspection reveals a serious issue, we immediately halt the service and contact you. Our professional service advisors will clearly explain the problem, provide photographic evidence where possible, and present a transparent quotation in S$ for the necessary repairs. No additional work is ever performed without your explicit approval. Our commitment is to provide honest recommendations that prioritise your safety on the road, giving you complete control over the process.
Is there a warranty on the parts and labour for my car service?
Yes, your peace of mind is our priority. We provide a comprehensive warranty covering both parts and labour for all our car servicing and repair work, typically valid for 6 months or 10,000km, whichever comes first. We use only genuine or OEM-equivalent parts to ensure quality and reliability, so you can entrust your car to us with full confidence. This commitment to quality is part of why we are a CASETRUST-accredited workshop.
Can I wait at the workshop while my car is being serviced?
Absolutely. All our Motoserv workshops across Singapore are equipped with comfortable, air-conditioned customer lounges for your convenience. While our certified mechanics work on your vehicle, you are welcome to relax and enjoy complimentary Wi-Fi and refreshments. We aim to make your car servicing experience as pleasant and hassle-free as possible. For a standard service, the wait is typically around 60 to 90 minutes, allowing you to get back on the road quickly.
Why is servicing at Motoserv better than at an authorised dealer?
Motoserv offers a compelling alternative to authorised dealers by providing dealership-level expertise without the premium price tag. Our experienced certified mechanics use genuine or OEM-equivalent parts, ensuring your warranty remains intact. We pride ourselves on transparent pricing and personalised attention, offering a quality car service that often proves more cost-effective. With our convenient locations and CASETRUST accreditation, you receive reliable, professional service that focuses on value and customer satisfaction.
